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CASE FILES · ENGAGEMENT RECORDS

Five files. No names.

Anonymised engagement records drawn from more than twenty years of auditing. Each file states the sector, the region, the standards and the method. None of them states a name. That is the point: the method is the story, and the method is the same for everyone.

THE LEDGER

Files on record

Five records across food production, quick-service restaurants, dairy and FMCG, healthcare and packaging. Open a file to read the situation, the engagement and how the method ran. Every file ends the same way: with a decision made independently and a certificate that can be verified.

SITUATION

A national poultry producer operating multiple processing sites, with one food safety management system expected to hold across all of them.

ENGAGEMENT

Certification to ISO 22000 with HACCP. The scope covered every site, and the audit man-days were calculated from that scope and shown before the audit.

METHOD OUTCOME

AUDITIN PERSON, ACROSS SITES
FINDINGSCLOSED WITH EVIDENCE BEFORE THE DECISION
DECISIONINDEPENDENT OF THE AUDIT TEAM
REGISTERCERTIFICATE ENTERED, VERIFIABLE
SURVEILLANCEMAINTAINED, YEARS 2 + 3

SITUATION

A quick-service restaurant chain with more than twenty locations, audited against the brand’s own standard rather than an ISO standard.

ENGAGEMENT

NSF brand-standard programme audits, delivered by QSI as NSF’s regional partner, location by location across the Kingdom.

METHOD OUTCOME

AUDITON THE FLOOR, PER LOCATION
CHECKLISTTHE BRAND’S OWN STANDARD
REPORTINGUNDER THE PROGRAMME OWNER’S PROTOCOL
CADENCESET BY THE PROGRAMME

SITUATION

A dairy and FMCG producer whose buyers require a certificate under a GFSI-benchmarked scheme.

ENGAGEMENT

FSSC 22000 through a partner certification body. QSI conducts the audit; the partner body holds the scheme accreditation and issues the certificate.

METHOD OUTCOME

AUDITIN PERSON, FULL SCHEME SCOPE
FINDINGSCLOSED WITH EVIDENCE BEFORE THE DECISION
ISSUERPARTNER CERTIFICATION BODY
BENCHMARKGFSI-RECOGNISED SCHEME
SURVEILLANCEMAINTAINED, YEARS 2 + 3

SITUATION

A government hospital group in Riyadh bringing its quality management systems under independent certification.

ENGAGEMENT

Quality management system certification, audited in person across the group’s facilities.

METHOD OUTCOME

AUDITIN PERSON, ACROSS FACILITIES
FINDINGSCLOSED WITH EVIDENCE BEFORE THE DECISION
DECISIONINDEPENDENT OF THE AUDIT TEAM
REGISTERCERTIFICATE ENTERED, VERIFIABLE
SURVEILLANCEMAINTAINED, YEARS 2 + 3

SITUATION

A food-contact packaging manufacturer whose retail buyers require certified suppliers before approval.

ENGAGEMENT

ISO 9001 and ISO 22000 certification held together, supporting supplier approval with the manufacturer’s retail buyers.

METHOD OUTCOME

AUDITIN PERSON, BOTH STANDARDS
FINDINGSCLOSED WITH EVIDENCE BEFORE THE DECISION
DECISIONINDEPENDENT OF THE AUDIT TEAM
REGISTERBUYERS VERIFY THE CERTIFICATE DIRECTLY
SURVEILLANCEMAINTAINED, YEARS 2 + 3

CASE FILES ARE ANONYMISED ENGAGEMENT RECORDS. SECTORS AND SCOPES ARE REAL; IDENTITIES ARE WITHHELD. SPECIFIC ORGANISATIONS ARE NEVER CONFIRMED OR DENIED.

PROVENANCE

How to read a case file

A case file is not a testimonial. It states what a testimonial cannot prove: the sector, the standards, and the parts of the method that hold for every QSI engagement. Audits happen in person. Findings close with evidence before any decision. The decision is made by someone who was never on the audit. The certificate enters the public register, where anyone can check it.

A FILE STATESSECTOR · REGION · STANDARDS · METHOD
A FILE NEVER STATESNAMES · FIGURES · QUOTES
LIVE CERTIFICATESRESOLVE ON THE REGISTER

YOUR FILE

Open a file of your own

Certification, inspection and training enquiries go to a lead auditor, not a call center. Scope, standard and man-days are set out before anything is signed.

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