// controlled.document
QSI certification depends on accurate application information, competent audit, closure of findings, independent review and continuing surveillance.
Policy statement
QSI certification depends on accurate application information, competent audit, closure of findings, independent review and continuing surveillance.
Evidence-based. Impartial. On the record.
// clauses.and.controls
The controls that apply to this policy, as they appear in the controlled document.
The client must provide accurate information about legal entity, activities, sites, shifts, employee count, outsourced processes, exclusions, standards requested and known regulatory or buyer requirements.
QSI uses this information to determine competence, audit duration, sampling and whether the requested scope can be accepted.
Audit teams collect evidence through document review, interviews, observation and record sampling. Findings are classified and communicated according to QSI procedures.
The client is responsible for correction, root-cause analysis and corrective action evidence within agreed timescales.
Certification decisions are made by competent personnel independent of the audit. The decision file includes audit evidence, findings, corrections, recommendations, scope and certificate details.
A certificate is issued only when certification requirements are met and the decision is recorded.
Certification is maintained through surveillance, continued conformity, correct use of certification claims and timely communication of significant changes.
Clients must notify QSI of changes that may affect certification, including ownership, location, scope, process, personnel, major incidents or regulatory action.
// revision.history
Every controlled revision is logged with its date, change and approver.
// ask.about.the.rules
Talk to a lead auditor about impartiality, appeals, certificate status or correct use of the QSI mark.
